SMS and Email Templates are configured for sending auto replies/welcome messages to your newly subscribed customers. For example, when someone subscribes to your SMS and Email updates through Sign Up widget or Web-Form. Once they have successfully subscribed and verified their mobile number and email address, a welcome or thanks SMS and Email will be sent to them automatically. These are known as SMS and Email templates.
You can create and configure your own customised SMS and Email Templates in the system at “Template Settings” option.